English | Naris IS

DRIVEN BY INNOVATION,

MOVING FORWARD!

Naris is a specialized telecommunications engineering company with a strong operational backbone that ensures seamless project execution and exceptional post‑sale service. Our Operations Department manages every stage after delivery — from site surveys and engineering design to mechanical assembly, installation, integration, user training, and full maintenance support. We provide end‑to‑end service that guarantees reliability, performance, and long‑term customer satisfaction.

The Operations Department is divided in five sectors:

Engineering and Installation Management
Project Management and Control
Systems Management
Technical Support Management
Maintenance and Filed Services

Naris maintains a fully staffed 24/7 Help Desk dedicated to supporting every product line we deliver. Available every day of the year, our support center is built to ensure uninterrupted assistance for mission‑critical systems. Our specialists are trained to provide comprehensive maintenance support as well as clear, knowledgeable guidance on equipment operation, functionality, and applications — giving customers confidence and continuity at all times.

To guarantee uninterrupted system availability, Naris maintains a permanent stock of spare parts as part of its maintenance agreements, enabling immediate replacement of any faulty components. Beyond technical support, our Operations Department also delivers comprehensive training for business partners and customers, ensuring they are fully equipped to operate and maximize the value of their systems.

Naris offers its Operations Department as a comprehensive outsourcing solution for companies and carriers looking to delegate network engineering, installation, maintenance, or operational tasks. Equipped with advanced tools, specialized appliances, dedicated vehicles, and a skilled team of engineers and technicians, Naris can tailor its resources to meet even the most demanding project requirements.

Naris offers:

Consulting
Engineering
Installations
Training
Maintenance
Networks operation
Laboratory services
Technical assistance center 24×365

The Naris team delivers end‑to‑end system design, architecture, implementation, and management for multi‑site, multi‑vendor environments and global voice and data networks. We begin by understanding how business processes interact with communications, then craft innovative solutions that elevate system performance and reliability. Our deep expertise across numerous technologies and suppliers has positioned us as “the consultants’ consultant,” trusted to troubleshoot critical challenges in complex infrastructures and redesign systems for enhanced efficiency, resilience, and long‑term growth.

Naris has deployed more than three thousand systems throughout Africa, Western and Eastern Europe, and the Middle East, supporting millions of cellular subscribers, communication lines, and IT users across these regions.
An infrastructure comprising data networks covering the whole South Africa was deployed.
Tens of IP, ATM, & Frame Relay networks.
Tens of Microwave, Video conferencing, & VSAT networks.
Running mega projects in over ten cities in which we implemented IT equipment in over 40 countries.
Sale, deployed and maintain the first VOIP tier 1 Network in Jordan.
Deploy and install all the stations of the Jerusalem Light Rail.
Deploy VSAT Systems to connect distant sites over satellites for NSN and other.
Deploy in over 40 countries Cisco Routers and switches for British Telecom.
Deploy the Metro-neet, a new bus rapid transit system in Haifa, Israel, using the Phileas concept. This bus line is unique to Israel in that it will use bi-articulated buses in over 140 docks / stations.
Supply and deploy Nokia BTS’s.
Supply Integration services for over 20 vendors.
Deploy four communication centers In Israel and in Africa running with IVR technology, and linked to communication and CCTV systems.
Deploy parking solutions in Israel and abroad.